Axia Home Loans

Important: This website is an independent information resource. It is not operated by, affiliated with, or endorsed by Axia Home Loans, Axia Financial, LLC, or Planet Home Lending. We are not a lender, we do not take loan applications, and we cannot accept payments. If you have an existing loan, contact your loan servicer directly using the phone number on your mortgage statement.

Axia Home Loans: Company History and What Happened

Axia Home Loans was a full-service retail mortgage lender founded in 2007 and headquartered in Bellevue, Washington. It operated as a registered trade name of Axia Financial, LLC, under NMLS# 27830. The company became known for being 100% employee-owned through an ESOP, and for its focus on educating first-time buyers before closing.

At its peak, Axia Home Loans had branch offices in 17 states, with a strong presence in the Pacific Northwest, California, and the Midwest. Its loan officers offered conventional, FHA, VA, USDA, and reverse mortgages, along with down payment assistance programs.

Is Axia Home Loans still in business?

No. Axia Home Loans stopped accepting new mortgage applications in 2024. In August 2024, Connecticut-based Planet Home Lending announced that it had acquired certain retail assets of Axia Home Loans, and many former Axia loan officers and branches moved to Planet. If you are looking for a new home loan, Axia is no longer an option. You will need to work with a currently licensed lender.

I have an Axia Home Loans mortgage. What should I do?

Your loan still exists and your terms do not change because the lender stopped originating loans. Most mortgages are sold or transferred to a loan servicer shortly after closing, so the company you pay each month may not be Axia at all. Here is how to find out who handles your loan:

  • Check your most recent mortgage statement. The servicer’s name, phone number, and payment address are printed on it.
  • Look for a “Notice of Servicing Transfer” letter. Federal rules require both the old and new servicer to notify you when servicing changes.
  • Use the MERS ServicerID lookup at mers-servicerid.org to find your current servicer by property address.
  • Never send a payment to a website or phone number you found through a search engine. Only use the contact details on your official statement.

How to verify any mortgage lender

Every legitimate mortgage company and loan officer in the U.S. has an NMLS ID. You can look up Axia Financial, LLC (NMLS# 27830) or any other lender for free on the NMLS Consumer Access website. It shows the company’s licensing status, the states it is licensed in, and any regulatory actions.

Where did Axia Home Loans loan officers go?

Many former Axia teams joined Planet Home Lending as part of the 2024 asset acquisition. If you worked with a specific Axia loan officer, you can search their name on NMLS Consumer Access to see which company they are licensed with today.

Axia Home Loans FAQ

Can I still apply for a loan with Axia Home Loans?
No. Axia Home Loans no longer accepts applications.

Who bought Axia Home Loans?
Planet Home Lending acquired certain retail assets of Axia Home Loans in August 2024.

Where was Axia Home Loans located?
The company was headquartered in Bellevue, Washington, with branch offices in multiple states.

What was the Axia Home Loans NMLS number?
NMLS# 27830, registered to Axia Financial, LLC.

Is this the official Axia Home Loans website?
No. This is an independent informational site with no connection to Axia Home Loans or its former parent company.